If you have purchased WD's product, please read this guide carefully in order to maintain your interest

1. Purchase WD's products, quality problems within 7 days.

The user can choose:

(A) go to the dealer who purchased the product and request a full refund;

(B) go to the dealer who purchased the product, replace the same type of new packaging products;

(C) to the service center authorized by WD.

2. Purchase WD's product, in 60 days of product quality problems.

The user can choose:

(A) go to the dealer who purchased the product, replace the same type of new packaging products;

(B) to the service center authorized by WD.

3. buy WD's products, more than 60 days but still within a year of product quality problems;

The user can choose:

(A) the staff will be the first time to give users the nearest after-sales service center issued a maintenance order, and give the user a maintenance number, now no need to repair the single number, can be sent to the network.

(B) the bad parts can be sent to the nearest maintenance office, the service center to receive the date of the beginning of the calculation of after-sales service time, the company will be in the commitment of the after-sales service period with the user contact, and repaired the product back.

4. Purchase WD's products, more than the warranty period or due to human damage caused by product failure.

The product shall exceed the three packs of time stipulated by the company or the failure or damage caused by the use, maintenance and storage of the computer work environment which is not in accordance with the instructions for use of the product or in accordance with the instructions of the customer.

Choose paid service, you can call the sale of WD to seek the help of engineers.